We are committed to ensuring that your privacy is protected. Should we ask you to provide certain information by which you can be identified when using this website, then you can be assured that it will only be used in accordance with this privacy statement. Please read this policy carefully and check it periodically since it may change from time to time.
What we collect:
- your contact details including addresses, telephone numbers, email addresses, company name and VAT Number where applicable when you register for a trade account.
- your email address and subscription preferences when you sign up to our email newsletter.
This data can be viewed by our staff members to:
- allow you to access our website, place orders and view trade prices.
- allow accurate administration of our business processes.
- improve the site by monitoring how you use it.
- gather feedback to improve our services, for example our email newsletters.
- respond to any feedback you send us, if you’ve asked us to.
- send email newsletters to users who request them
Where your data is stored:
We use secure servers to store your data.
Keeping your data secure:
We can’t guarantee the security of your data while it’s in transit.
Any data you send is at your own risk.
We have procedures and security features in place to keep your data secure once we receive it.
Disclosing your information:
We may have to pass on your personal information if we’re legally required to do so.
We may also share your information with our contracted freight companies to facilitate the delivery of goods.
We won’t share your information with any other organisations for marketing, market research or commercial purposes, and we don’t pass on your details to any other websites.
You can find out what information we hold about you, and ask us not to use any of the information we collect. This, unfortunately, would lead to your trade account closure as the information we collect is vital for our trade relationship to work properly.
If you’ve signed up for email alerts, you can unsubscribe or change your settings at any time by selecting the ‘unsubscribe’ link that appears in every email you receive.